Terms & Conditions:
1) PayPal,
If you are using PayPal, we accept verified account and we will only ship to paypal confirmed addresses.
We prefer to communicate with the customer before accepting Paypal. Please contact us via email. We will respond promptly.
2) WESTERN UNION MONEY TRANSFER
(5% Discount)
***Please,
be aware that you'll have to complete the order by sending us a payment by
3) BANK TRANSFER
(5% Discount)
Please allow 5-7 days for delivery. Sundays & Holidays excluded.
Once they have shipped out, they should be delivered in 3-7 business days. We will provide a tracking number once your order has shipped.
Shipping Countries:
We can ship sample order product or large quantity order products to Worldwide country or region by international couriers such as DHL, UPS, EMS and First Class Air Mail. You can select from one of them to ship out your order products.
Return Policy · Kimbery iT offers you 15 Days Return Merchandise Facility for defective or exchanges from the date of Shipping.
· All return items MUST be brand new, factory sealed, unused. · Open Boxes can only be exchanged. · ALL returned items for refund are subject to a minimum 10% restocking fee (no restocking fee on defective or exchanges)No exchange on used items. · We also bear the return shipping charges of damaged and defective products. · All Returns, for any reason, must be double boxed with all manufacturers’ packaging and blank warranty cards, instruction booklets and all other supplied accessories. · No returns will be accepted without prior authorization and the customer assumes responsibility for the package until it arrives at our location. · Please email or call us, and ask for a Return Merchandise Authorization (RMA) number before returning any merchandise to us. Otherwise, the items will not through the Customs Clearance Procedures.
· Please Keep ALL packing material and documentation in the event that your equipment has to be serviced, repaired or returned. · Kimbery iT is not responsible for returned packages if lost by shipper. · Customer is responsible for all returns till it arrives to our location. Privacy Policy All your personal information is confidential and private
All customers outside the China, Hong Kong, Thailand, will be responsible for all Custom?s VAT and Import duties. Please recognize that delays sometimes happen when items pass through customs. We will not be held responsible for any items that are delayed at Custom?s. Please do not leave negative feedback for item?s that are delayed at customs. We have no control over customs
Shipping is trackable online and insured. When we ship out your order package, we will send you online tracking number. In case of lost or mis-send package, we will investigate it and help you to make possible insurance claims, and we will also base on the instance to consider the resend or refund to you.
Volume Discount:
Due to the on-line nature and aggressive pricing model we pursue through our web-portal, we are typically not able to offer volume discounts. However, we are able to make exceptions in some cases. If you are interested in quantity purchases, please contact us for more information specific to the item(s) in which you have an interest. If you are a corporate buyer or a reseller, you may wish to make arrangements to deal with our off-line sales division.
Products Origin: Made in China
Warranty:
All products come from our manufactures with high quality design and proved reliability. They all guaranteed with 1 year warranty.
In addition to the normal QA checking and passed in the factory line, during the packing stage, our QA test engineers will make some testing and double check the right accessories, the correct standard power adapter and other standard accessories which suitable for your country. We will double check all the right things before ship out.
We collect visitor's various piece of personal data when placing an order, such as name and address, credit-card information, and e-mail address. We use this data only for the purpose of filling an order, processing credit cards or communicating with you about the status of your order. We treat customer information as private and confidential, and we will not disclose this information to other individuals or organizations unless required to by law. We will not distribute customer information for use in mailing lists, surveys, or any other purpose beyond what is required to perform our services. Financial information is used to bill the user for products they have ordered. Our primary means of protection is SSL technology, which encrypts our customer's personal information, including credit card information. Kimbery iT is committed to safeguarding the privacy of our customers' personal data.